Last updated November 3, 2026.
This privacy policy explains what personal information LabelYeti handles, why, and what rights you have. We've written it to be read, not skimmed past, so it's in plain English.
Who we are
LabelYeti (labelyeti.com) is run by Cranford Tech Limited, a company registered in England and Wales with company number 15069364. Our registered office is 3rd Floor, 86-90 Paul Street, London, England, EC2A 4NE.
For the personal information described here, Cranford Tech Limited is the "controller" under UK data protection law. That means we decide how and why it's used, and we're responsible for looking after it.
You can contact us about privacy through the contact form or by emailing support@cranfordtech.com.
The short version
- Your labels never reach us. Shipping labels, address labels, packing slips and other PDFs are made in your web browser. The addresses, product lists and logos you enter aren't sent to us.
- Some tools remember a few details in your browser, such as your return address, so you don't have to type them again. They stay on your device.
- We don't use cookies and we don't track you across other websites.
- If you contact us, we receive what you send so we can reply.
Information you enter into the tools
When you use a LabelYeti tool, everything you type or add (names, addresses, order details, product titles, FNSKUs, logos and notes) is processed by your own browser, on your own device, to draw the preview and make the PDF. None of it is sent to us or to anyone else, and we can't see it.
If you enter other people's details, such as your customers' addresses, you're responsible for handling them lawfully. Because that information never reaches us, we don't process it on your behalf.
What your browser remembers
To save you typing the same things again, some tools store a few details in your browser's local storage. This happens when you download or print. The details stay on your device and are never sent to us.
| Tool | What it remembers |
|---|---|
| Shipping label maker | Your return name and address, and the style and paper you chose |
| Packing slips | Your store name, logo, note to customers and paper size |
| FNSKU labels | Your product list (FNSKUs, titles, conditions and counts) and label size |
| Address labels | The label sheet you chose. Your address list is never stored. |
To remove these details, clear this site's data in your browser's settings. Using a private or incognito window stops them being kept after you close it.
Cookies
We don't use cookies, and we don't use advertising or social media trackers. The local storage described above is only used to remember the details you entered, for you.
When you contact us
If you send a message through the contact form or by email, we receive:
- your name and email address;
- the topic you choose and your message;
- if you came to the contact form from another page on this site, that page's address.
Why we use it: to reply to you, to help with problems, and to improve LabelYeti based on what people tell us.
Lawful basis: our legitimate interests in answering questions about our service and improving it.
How it's handled: messages from the contact form are delivered to our support inbox by our email provider, Resend.
How long we keep it: for up to two years after our last message with you, so we can follow up and refer back if you get in touch again. You can ask us to delete it sooner.
Analytics
We use Plausible Analytics to understand how the site is used: how many people visit, which pages are popular, and which sites send visitors to us. Plausible is designed for privacy. It doesn't use cookies, doesn't build profiles of visitors, and doesn't collect personal information that identifies you. We see only totals.
Lawful basis: our legitimate interests in understanding and improving the site.
Hosting and security
The site is hosted by Vercel. When your browser requests a page, Vercel's servers receive technical information such as your IP address, browser type and the page requested. This is needed to deliver the site and to protect it against abuse. Vercel keeps this information for a limited time.
Lawful basis: our legitimate interests in running a secure and reliable website.
The fonts on the site are served from our own domain, so loading a page doesn't send your details to a font provider.
Who we share information with
We don't sell personal information, and we don't share it for advertising. We use these service providers, who process information only on our instructions:
| Provider | What they do | Where |
|---|---|---|
| Vercel Inc. | Hosts the website | United States, with servers worldwide |
| Resend | Delivers contact form messages to our inbox | United States |
| Plausible Insights OÜ | Privacy-friendly visit counts | European Union |
We may also share information if the law requires it, or to protect our rights or the safety of others.
International transfers
Some of our providers are based in the United States, so information you send us may be processed there. When that happens, we rely on the safeguards UK law requires for international transfers, such as the UK International Data Transfer Addendum to the EU standard contractual clauses, or the UK Extension to the EU-US Data Privacy Framework where a provider is certified under it.
How we protect information
The site is served only over HTTPS, so information you send us is encrypted in transit. Access to our support inbox and our provider accounts is limited to the people who need it.
Your rights
Under UK data protection law, you have the right to:
- ask for a copy of the personal information we hold about you;
- ask us to correct information that's wrong;
- ask us to delete your information;
- object to us using your information, or ask us to restrict how we use it;
- ask for your information in a portable format.
To use any of these rights, contact us or email support@cranfordtech.com. We'll reply within one month. We may need to confirm who you are before acting on a request.
If you're unhappy with how we've handled your information, please tell us so we can try to put it right. You also have the right to complain to the Information Commissioner's Office, the UK's data protection regulator, at ico.org.uk or on 0303 123 1113.
Children
LabelYeti is a tool for sellers and isn't aimed at children. We don't knowingly collect personal information from children under 13.
Changes to this policy
If we change how we handle personal information, we'll update this page and the date at the top. If a change is significant, we'll make it clear on the site.